How do I dispute a charge on my Upgrade Visa® Debit Card?
We can assist you with a dispute on your Upgrade Visa® Debit Card! To assist with your disputes please have the following information ready to go!
- Your debit card number
- Transaction details - Date, amount, and merchant name for the disputed charge
- Supporting documentation - Any receipts, emails, or correspondence with the merchant
- Brief explanation - Why you believe the charge is incorrect or unauthorized
Once you are ready, you may give us a call at (833) 906-7945, and our team will work with you to process your dispute.
Articles in this section
- Are there any fees associated with my Rewards Checking Plus / Preferred account?
- Are there any fees to use Mobile Deposit?
- Are there limits to deposits using Mobile Deposit?
- Can a deposit be canceled once it is submitted through Mobile Deposit?
- Can anybody have a Rewards Checking Plus / Preferred account?
- Can I deposit a check via Mobile Deposit to be applied to my personal loan or Upgrade Card?
- Do I receive statements for my Rewards Checking Plus / Preferred account?
- Does Rewards Checking Plus / Preferred have a mobile app?
- How can I access the Mobile Deposit service?
- How can I earn cash back with my Rewards Checking Plus account?